Customer service was outstanding
Project: Install or Replace an Asphalt Shingle Roof
I got a lot of quotes for my new roof and Magic Roofing’s price was very competitive. I selected them because I had to deal with a Homeowners Association that I was unfamiliar with and my feeling was Magic’s customer service and responsiveness to my needs would be better than the others that is what I thought at least. The facts were much better than I’d hoped. Magic’s customer service was outstanding; they were very easy to work with throughout the process. Their installation was also fantastic. They showed up when promised, worked quickly and efficiently and cleaned up everything before they left. Their management returned after the job to confirm everything was done correctly and make sure there were no follow up questions or concerns after the job was finished. There installation operation was so impressive that several of my neighbors asked for their contact information so they could get a quote too.